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IT Service Management: A Guide for ITIL Foundation Exam Candidates

by Ernest Brewster,Richard Griffiths,Aidan Lawes,John Sansbury

ISBN 13: 9781906124939

Format: Paperback (200 pages)
Publisher: British Computer Society
Published: 05 May 2012

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IT Service Management: Support for Your Itsm Foundation Exam

by John Sansbury,Ernest Brewster,Aidan Lawes,Richard Griffiths

ISBN 13: 9781780173184

Format: Paperback (225 pages)
Publisher: BCS, The Chartered Institute for IT
Published: 21 Mar 2016

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